Delivery and Return

We have our own delivery team and vehicles. Our delivery partners receive frequent expert training and constant supervision to ensure our customers get their delivery on time with extra care and a big smile.

Delivery is absolutely free for Colombo and its suburbs. Our outstation delivery charges starts at US $ 2 and it’s varies depending on the outstation delivery city.

NEXT DAY DELIVERY

Colombo 1-15

Attidiya

Baddegana

Battaramulla

Bellanwila

Borelesgamuwa

Dehiwala

Delkanda

Embuldeniya

Ethul Kotte

Gangodawila

Jubilee Post

Kalubowila

Kohuwala 

Kotte

Maharagama

Madiwela

Maligawatta

Mirihana

Mount Lavania

OTHER AREAS

We will deliver all stocked items within 2-3 working days. *

Exclusions apply. Deliveries are made Monday-Sunday between 9am and 18:30pm

We do deliver on weekends or public, bank and mercantile holidays.

DELIVERY EXCLUSIONS

All of our deliveries are subject to stock availability and credit card authorization, and that you are available to accept the delivery.

 

 

RETURNS POLICY

We are happy to refund or exchange any product* returned within 7 days of purchase, as long as it is returned in its original state, unused and in original packaging. Proof of purchase is required.

* Cakes, Flowers, Gift Vouchers and Food NOT REFUNDABLE. Please make sure before you order.

Colombo Direct (Pvt) Ltd Customer Care Team
279, Galle Road,

Moratuwa..

Tel: 0702772292
info@colombodirect.com

Should you require an unwanted item to be collected this can be arranged by calling +94 702772292, please note that a standard delivery charge will be incurred dependent on location of collection.

If you need advice before you return an item please ring us on +94 702772292. Please note any postage incurred by returning the item(s) to us will not be refunded. All returned goods must be accompanied by a delivery note (this comes with the delivery of your goods), with completed details on the reverse.

If you live overseas please phone our Customer Care Team in the Sri Lanka on +94 702772292, Monday to Friday, 9am to 6pm